Small Business Marketing Ideas – Direct Mail Is Still King For Marketing Your Businesses

As a small business owner, we know that we need to keep a good eye on our budgets. Over the recent few years businesses are pushing online traffic as their primary way of marketing their small business. While this is a great thing to do, many then forget about offline marketing via direct mail to their prospects and existing customers.

Direct mail has always had the highest response rate of any media used in the marketing mix and should not be ignored or discarded.

Direct mail can be much more personalized than any form of email or other online marketing. When your customer gets a personalized letter or postcard with their name on it, they feel like you care about them. Just adding “Dear Jane,” at the beginning of your sales letter will increase the chances of them reading it and feeling like you wrote it directly to them. Even if they know that it was a mail merge, sub-consciously they feel like you sent it just to them.

So what are the best ways to use direct mail as another tool in your marketing mix?

Personalized sales letters are a great way to grab the attention of new prospects. Send them a letter introducing yourself and your products. The first letter can be very casual. Tell a little about yourself and why you are with the company or if you are the owner, that's even better. Tell them why you started the company and what your purpose is. This makes the prospect get to know you before they have even met you. Remember people buy from who they know, like and trust. You are building trust at this point.

One of the best things to do after mailing this type of letter is to give it a few days and follow up with a phone call. You aren't making a cold call any more. You are now just following up to make sure they got your letter. This will easily open the doors for a conversation and even a sales meeting.

Postcards are also a great tool to add to your marketing mix. You can get personalized postcards done that still have a note to the prospect with their name on it. Postcards are also a great way to follow up with existing clients. Send them a birthday card, or any other holiday card. You can use great systems to automate the process so the cards are automatically sent out but still have that personal touch to them. This will endear you to your customers and they will keep you in their minds.

Let's say that you are in a business complex with other businesses that cater to the same types of clients. You could get together with the other business owners in the complex and create your own community coupon packs. This would be similar to card decks or Val-Pak marketing but it's designed just for the businesses in your area. You could have them printed up and then mail them to the neighborhoods in your surrounding area. This is very targeted and the cost of this marketing program would be split between all the participating businesses. You each only have to pay a small amount to get your marketing out to your target market in your local area.

As you can see, direct marketing can be a great way to market your small business. It can not only be one more tool to add to your marketing mix but it also will produce higher responses than other more generic marketing and advertising if it is done correctly. So not matter what you are doing to market your business, direct mail should be just one more thing to add to your small business marketing mix.

A Simple Call Can Explode Your Direct Mail Results And Help Your Small Business Marketing

Direct Mail is a great marketing tool for any small business marketing plan. It's the staple for many businesses world wide and has been for years. But, many small businesses don't have the budget for large mailings on a regular basis. One simple way to increase the return on investment on any direct mail campaign that you do, can be to simply pick up the phone and follow up.

Most small businesses just send out one letter, postcard or mailer to a list of prospects and never do anything else. And most don't get the results that they expect from that mailing. The key is follow up.

Here's a great step by step process that will increase the chances of any direct mail marketing piece to be much more successful and explode your sales.

First send your prospects a sales letter designed to look like it was personally mailed to them. Be sure to include their name in the letter with Mail Merge and personalize the letter a bit to sound more personal. You should set up a campaign of 3 letters to be sent out once every 3 weeks.

Be sure to reference the previous letters in the second and third letters.

Now, here's the kicker.

After the third letter, call the prospect. Yes! Actually pick up the phone and call them.

We all hate making cold calls in any sales position but this isn't really a cold call. You've already made a connection with them. When you call then, you're not trying to make a connection. You're actually following up to make sure that they received your letters. That's the purpose of your call. You'll start off by asking if they received your letters.

If they did, did they have any questions?
Who are they currently using for the services you provide?
Why do they use that company?
Would they be willing to sit down and talk with you about your product and how you can improve their business with your product?

Now you can get your foot in the door for a meeting and get in front of them.

Just because someone didn't call you from your direct mail piece, doesn't mean that they weren't interested. We all get busy and if they are a business owner you know they are even more busy. This might be the perfect opportunity to get to the top of their mind. They might have planned on calling you already and just had not had a chance to stop and do it.

I've personally used this several times and ended up with twice as many leads because of the phone calls than I did than by people actually contacting me after our own direct mail campaigns. That's a 50% increase from the mailers by themselves.

If they haven't received your direct mail pieces, here's your opportunity to update their contact information and still ask for the appointment. You could send them to your website and walk them through the benefits and advantages of your products or services and still end up with the sale.

So for small businesses direct mail is a great tool to add to your marketing mix but a simple 5 minute phone call following up to any mailing campaign you do can really explode your results and get that new client in the door that will pay for the entire campaign.